Return Policy

Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. If you are not completely satisfied with your purchase, please follow the guidelines detailed below and we will be happy to help you to return your purchase.

Online Return Policy

Most merchandise can be returned within 90 days of purchase unless noted in our Return Policy Exceptions. Refunds will be issued to the original form of payment (credit card, Pay Pal, etc.). Original shipping charges will be deducted from the refund unless the return is the result of an error by us.  Please note bundled items need to be returned with all components for a full refund.

Online Return Options

For your convenience, items purchased can be returned to any of our suppliers.

  • Credit will be issued at time of return and no return shipping charges will be incurred.
  • To enable quick processing of your return, please bring with you a copy of your bar coded shipping confirmation email or the credit card used to make the purchase.

By Mail

For most orders delivered by UPS or Fed Ex or Royal Mail (UK), you can use the enclosed small parcel return label to mail your return.  Alternatively, you can arrange to return on your own, using the address specified on the return label.

  • Credit will be issued at the time the merchandise is received in our shipping warehouse.
  • Return shipping costs will be the responsibility of the customer unless the return is the result of an error by us.